People Analytics & Support Partner

Ubicación: China Mainland

Estado/Provincia/Localidad: Shanghai

Localidad: Shanghai

Departamento: Store Support Centre (SSC)

Description & Requirements

Who we are 

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Scope of Work/ Key Responsibilities

  • Fulfill Tier 1 Tickets- Hiring/ Onboarding, Personal Information Changes
  • Tier 2 Ticket Escalations/ Troubleshooting
  • Hire Integration Fail resolution
  • Reporting, aggregate metrics
  • Current state reporting and analytics needs assessment
  • Stakeholder management
  • Tech team partnership
  • Data Strategy input and development

Key Skillsets Required

  • Familiarity with Hiring processes
  • Experience supporting the workforce with enquiries
  • Solid analytical and problem-solving skills
  • Detail-oriented
  • Strong interpersonal and communication skills
  • Nice to have but not needed: Workday, Avature, ServiceNow experience
  • Familiarity with Hiring processes
  • Ability to track and report high volume, repeat issues
  • Solid analytical and problem-solving skills
  • Detail-oriented
  • Strong interpersonal and communication skills
  • Nice to have but not needed: Avature configuration experience
  • Familiarity with Hiring processes
  • Advanced Excel Skills
  • Intermediate skills in Power BI
  • Systems thinking ability
  • People Analytics domain knowledge
  • Exceptional analytical skills, problem-solving skills, creativity
  • Familiarity with basic recruitment metrics, analytics techniques
  • Strong background in mathematics
  • Nice to have: Strategic Data Strategy experience, project mgt experience
  • Nice to have but not needed: Workday, Avature experience

Aplica ya

Solo se contactará con aquellos candidatos considerados. Acepta nuestro mayor agradecimiento por tu interés. lululemon es una empleador que da igualdad de oportunidades de empleo. Las decisiones relacionadas con el empleo se basan en los méritos y las necesidades empresariales, y no en la raza, color, credo, edad, sexo, género, orientación sexual, origen nacional, religión, estado civil, problema de salud, discapacidad física o mental, servicio militar, embarazo, parto y problemas médicos relacionados ni ninguna otra clasificación protegida por las leyes y ordenanzas federales, estatales o provinciales y locales. Hay disponibles ajustes razonables para personas cualificadas con discapacidades, previa solicitud. Esta Política de igualdad de oportunidades de empleo se aplica a todas las prácticas relacionadas con la selección y la contratación, la compensación, los beneficios, las medidas disciplinarias, el traslado, el cese y otros términos y condiciones de empleo. Aunque la dirección es el responsable principal de comprobar que se implementan las políticas de igualdad de oportunidades de empleo de lululemon, compartes la responsabilidad de garantizar que, mediante tus acciones personales, las políticas son efectivas.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.