Ubicación: China Mainland
Estado/Provincia/Localidad: Shanghai
Localidad: Shanghai
Departamento: Store Support Centre (SSC)
Guest Technology Director
Description & Requirements
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
lululemon Engineering is dedicated to building secure, reliable, and performant products for our guests and partners. We embrace the philosophies of Agile, DevOps, and SRE to accelerate our development process and provide the most enjoyable, inclusive, and supportive work environment possible. We believe our journey is more fun when it is collaborative, as we focus on the future instead of the past. As an Engineer, you will work as part of a China team supported by our business and architecture partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemon’s business goals.
A day in the life:
As the Guest Technology Director, your responsibility is to Lead the digital, retail, and omni teams while developing a comprehensive strategy to enable the China business to achieve a significant growth, reaching a substantial amount with retail stores across China mainland and multiple digital channels. Drive the implementation of technology initiatives that enhancing the guest experience, streamlining operations, and deliver new channels. Collaboration with cross-functional stakeholders to ensure the successful execution of the technology strategy and achievement of business growth targets.
• Develop and implement a comprehensive technology strategy aligned with business goals, focusing on digital, retail, and overall objectives.
• Lead digital transformation initiatives, integrating digital technologies into all areas of the business to drive fundamental changes in operations and value delivery to customers.
• Stay ahead of retail and technology trends, exploring new technologies, systems, and methodologies to enhance guest experiences and operational efficiency.
• Build and lead a high-performing team of technology professionals, fostering a culture of innovation, collaboration, and accountability.
• Engage with internal and external stakeholders to ensure technology solutions meet business needs and enhance customer satisfaction.
• Act as a liaison between technical and non-technical departments, facilitating clear communication and understanding of technology initiatives.
• Develop and manage the technology budget, ensuring investments align with business priorities and deliver a strong return on investment.
• Make key decisions regarding the overarching guest technology strategy, project scope and priorities, and allocation of the technology budget.
Qualifications:
• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field is required.
• At least 10 years of experience in a technology leadership role within the retail industry, with a proven track record of implementing successful digital transformation initiatives.
• Strong understanding of current and emerging retail technologies, including eCommerce platforms, mobile applications, and in-store digital solutions.
• Experience leading cross-functional teams and projects, with excellent project management skills.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strategic thinker with strong analytical and problem-solving skills.
• Demonstrated ability to manage budgets and deliver projects on time and within budget.
• Excellent stakeholder management skills, adept at building relationships and collaborating with internal teams, external partners, and vendors to achieve business goals.
• Strong technical acumen with a comprehensive understanding of software development processes, system architecture, and design principles.
• High level of adaptability and resilience, comfortable with ambiguity and rapid change in the retail industry.
Solo se contactará con aquellos candidatos considerados. Acepta nuestro mayor agradecimiento por tu interés. lululemon es una empleador que da igualdad de oportunidades de empleo. Las decisiones relacionadas con el empleo se basan en los méritos y las necesidades empresariales, y no en la raza, color, credo, edad, sexo, género, orientación sexual, origen nacional, religión, estado civil, problema de salud, discapacidad física o mental, servicio militar, embarazo, parto y problemas médicos relacionados ni ninguna otra clasificación protegida por las leyes y ordenanzas federales, estatales o provinciales y locales. Hay disponibles ajustes razonables para personas cualificadas con discapacidades, previa solicitud. Esta Política de igualdad de oportunidades de empleo se aplica a todas las prácticas relacionadas con la selección y la contratación, la compensación, los beneficios, las medidas disciplinarias, el traslado, el cese y otros términos y condiciones de empleo. Aunque la dirección es el responsable principal de comprobar que se implementan las políticas de igualdad de oportunidades de empleo de lululemon, compartes la responsabilidad de garantizar que, mediante tus acciones personales, las políticas son efectivas.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.