地点: China Mainland
州/省/市: Shanghai
城市: Shanghai
业务单元: Store Support Centre (SSC)
Program Manager(CRM/MA)
说明与要求
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive and growth-focused environment for our people.
Key Responsibilities:
• Acting as business analyst for guest engagement system
• Find out best solution according to business roadmap and priority requirements
• Ongoing support for the incidents/errors and call out handling from stakeholder
• Analyze root cause of Issues with partners
• Be the front line of Technology department for business users in terms of store/guest engagement related activities such as project, change request, issue resolution
• Building stable systems for retail stores and guest engagement
• Perform project management which manage timeline, quality and budget by yourself
• Work closely with marketing owner to identify their data analysis needs, analyze and interpret the analytical results, and share the insights iteratively using good visualization
• Building relationships and collaborating with internal teams, external partners, and vendors to delivery projects successfully
• Explore and find business growth opportunities from data mining
Qualifications:
• Strong knowledge of retail system and guest engagement systems
• Ability to understand issues and system errors from a technical standpoint
• Experience in partnering with business users and other Technology team members to design and implement system
• Project/Vender management experience.
• Understanding/Experience Agile methodology and DevOps concept & its processes
• Knowledge of IT project management, such as Fit/Gap analysis, design review and software testing review
• With a strong sense of responsibilities and ownership
• Basic SQL Database/ Web Application / iOS Application knowledge, well use Python will be a plus
• Good communication skills
• Good team player and willingness to work under pressure
• Fluent written English
只有被纳入考量范围的申请人才会收到我们的联络。非常感谢您有意申请我们的职位。lululemon 是支持公平就业机会的雇主。雇佣决策基于价值和商业需求，与种族、肤色、信仰、年龄、生理性别、社会性别、性取向、国籍、宗教、婚姻状况、健康状况、身体或精神残疾、兵役、怀孕、分娩和相关医疗情况，或受联邦、州或省及地方法律和法令保护的任何其他因素无关。符合资格的残障人士可根据要求获得合理便利。“公平就业机会”政策适用于与招募、雇佣、报酬、福利、惩戒、转岗、终止雇佣相关的所有操作以及其他所有雇佣条款与条件。虽然管理层主要负责“公平就业机会”政策的实施，但员工也应通过个人行动负责确保政策的有效性。
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.