lululemon

Manager, Ecommerce Visual Design

Who we are

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this team

The Manager, Ecommerce Visual Design position requires exceptional design thinking and demonstrable expertise in all EC channels and platforms (.com, Wechat mini-program, Tmall, JD and Douyin) as well as digital products. Requires a strong capacity for both logical and creative thinking as well as the ability to collaborate effectively with designers, developers and key partners. Be responsible for improving guest’s experience across EC platforms and driving business growth. And support to build and lead China EC visual design team.

A day in the life:

·       Lead China E-commerce visual design team to improve our guest journey and find opportunity to match business needs.

·       Interact with internal business team and brand marketing team regularly and convert their ideas into concepts. Be familiar with EC platforms including .com, Tmall, JD, Wechat and Douyin and work closely with TP.

·       Create journey maps, flow diagrams, wireframes, mockups, style guides, prototypes, site maps, and other design artifacts to communicate design approach and to gain alignment across partners

·       Iterate rapidly as ideas emerge and priorities change to meet the needs of the project

·       Build successful UI/UX solutions through tracking of user experience metrics, reports and analytics

·       Identify design problems and technical limitations from time to time and devise elegant solutions using the latest trends and techniques

·       Anticipating and adopting innovations in business-building digital and technology applications

·       Put together interactions and best practices based on high level conversations from the business

Qualifications:

•         8 & above years of significant experience focused on graphic design for EC platforms (Tmall, JD, Wechat and Douyin), brand site and Wechat mini program

•         Can present and articulate the vision in a purposeful and thoughtful way, have an eye for detail, and an excellent sense of aesthetics and functionality

•         Have extensive experience with guest facing digital products and B2C platform design, from large-scale workflow solutions to bespoke, niche design

•         Understand how to optimize UI/UX to improve CTR and conversion rate to drive sales growth

•         Possess strong oral, written and interpersonal skills to articulately express the rationale behind design decisions

•         Ability to train, develop, evaluate, discipline, reward, coach a team in a way that attracts and retains high quality and qualified employees

•         Experience in apparel or sportwear preferred

Must haves:

•         A confident and persuasive presenter in both in English and Chinese

•         Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

•         Proven leadership ability

•         Entrepreneurial spirit coupled with the creativity to think outside the box

•         Proven relationship management experience

•         Excellent communication skills – verbal and written.

•         Proven organizational and time management skills.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.