lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

position

Corporate Sales Operations Lead

reports to

Senior Manager, Corporate Sales

location

Shanghai, China

about this team

As the Corporate Sales Operations Lead, you will play a key role in supporting the growth of our Gift Card and B2B sales initiatives. You will be responsible for establishing and adjusting Corporate Sales channel operation processes, assisting the Sales Manager in handling sales and helping achieve team targets. Your role will involve close collaboration with the Senior Manager, Sales Management as well as cross-functional teams including Retail Operations, Finance, Product, Planning, Technology and others to ensure alignment and achievement of sales goals in China.

core responsibilities

•                     Regularly organize sales data to provide the sales team with direct strategic analysis

•                     Leverage your understanding of store-level processes and systems to effectively address the store’s feedback on gift card and B2B business

•                     Develop and improve processes based on a new business model, with consistent collaboration across cross-functional teams

•                     Manage team contract stamping and delivery

•                     Partner with the Finance team and be responsible for calculating the monthly incentive of the store

qualifications

•                     University graduate, preferably in business, operations, or a related field

•                     Minimum 5 years of experience in the retail and /or FMCG industry

•                     Strong ability to work independently and cross-functionally

•                     Quick learner with the ability to understand the needs of different B2B customers

•                     Strong written and oral communication skills in both Mandarin and English

•                     Proficient in Windows-based software and skilled in data analysis

must haves

•                     Acknowledge the presence of choice in every moment and take personal responsibility for your life.

•                     Possess an entrepreneurial spirit and continuously innovate to achieve great results.

•                     Communicate with honesty and kindness and create the space for others to do the same.

•                     Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

•                     Foster connection by putting people first and building trusting relationships.

•                     Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in China is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program and equity offerings, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Supplement health and dental benefits, and mental health plans
• Paid time off
• Savings plan matching - Employee Stock Purchase Plan
• Generous employee discount
• Extensive catalog of development course offerings

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In Person

In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements.

#LI-KW2