lululemon

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About the role

Reporting into the Manager, Retail Learning & Leadership Partners, this role will enable delivery of training, development and on-boarding programs for stores through the most effective and consumable means using the right method/channel, for the right audience, at the right time through the most effective and consumable means. This role will be responsible for ensuring curriculum is localized, integrated, up-to-date and utilizes innovative delivery techniques and modalities to maximize skill acquisition and knowledge retention, as well as measuring and monitoring training effectiveness.

A day in the life:

Training Design & Project Management

·       Partner with Learning + Leadership Team and Regional Manager to create and execute a local training strategy including onboarding of new store and managers and ongoing development for existing leadership teams.

·       Partner with Learning Design to innovate and update all in-store training programs. 

·       Design, facilitate and deliver leadership development sessions as required for both RM，SMs and ASMs

·       Ensure all retail training programs are running in a quality way in all stores in your region

·       Work in close collaboration with a wide array of partners (i.e. community, operations, RM, and RTM) to provide an individualized learning experience for individual market needs

Training Delivery

·       Implement and localize global learning programs including managing program logistics for participants，Create and execute enrollment strategy for upcoming training.

·       Evaluate the success of training programs through various methods, including observation, surveys, interviews, and feedback.

·       Remain immersed in the larger lululemon organization through attending regular team meetings, region level gatherings.  

·       Development and optimization of an e-tools platform

Train the Trainer

·       Identify, prepare, and continue to develop facilitators to support the delivery of training programs, in addition to co-design and delivery of Train-the Trainer

·       Ability to build a team of internal trainers in the region to provide relevant empowerment training to achieve effective training coverage with your own region support

Budget Control

·       Manage training budget for your programs.

Qualifications:

·       Recommended 3-5 years training experience or equivalent

·       Regularly leads trainings and has the ability to adapt to various levels of experience and learning styles

·       Detail oriented and love to brainstorm, plan, schedule, execute AND then go back – review and evolve 

·       Great at getting connected and related to everyone quickly 

·       Self-led leader with excellent time management and organization skills 

·       Experienced and skilled communicator, trainer, facilitator and coach

·       Coachable and have an appetite to grow in our organization through developing others 

·       Available and willing to travel up to 3-5 nights per quarter

·       Multilingual with English and Mandarin

·       Experience creating learning support elements (posters, job aids, decks)

Must haves:

·       Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

·       Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

·       Communicates with honesty and kindness; And creates the space for others to do the same.

·       Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

·       Fosters connection by putting people first and building trusting relationships.

·       Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.