lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

position

Responsible Supply Chain Operations Lead

reports to

Senior Responsible Supply Chain Manager

location

Shanghai

about this team

The Responsible Supply Chain team works to support the wellbeing of the people who make lululemon products, and supports supply chain resilience, manage risk and social compliance, and build brand purpose. We monitor working conditions in all facilities producing for lululemon, though our internal team and together with external partners. We work together with cross-functional partners within lululemon to support responsible practices of doing business in our everyday operations. We collaborate with our vendors, and external stakeholders to foster resilience in the garment industry and build better systems.

core responsibilities

• This role is responsible for RSC assessment execution oversight and identifying continuous operations improvement of the RSC monitoring program, along with the RSC regional leads.

• Produce regular report to track exploration, NVAP process and annual assessment process in CBX system. Ensuring process adherence from end to end.
• Monitor, track, and report RSC implementation status across all regions on a monthly basis, highlighting risks, delays, and systemic issues. Provide consolidated global and regional views of audit execution and assessment coverage to support leadership oversight and resource planning.
• Support CAPA and Zero Tolerance (ZT) issue management by consolidating reports, tracking action status, and providing reports to internal teams to ensure timely closure.
• Produce and track RSC high risk vendor and business consequence status

• Collaborate with relevant teams on Internal Systems Enhancement: Establish and continuously improve RSC system SOPs, controls, and data standards to ensure consistency, accuracy, and audit readiness.
• Lead the oversight of vendor onboarding training and mandatory training, ensuring new vendors complete all required RSC training.
• Regularly monitor and ensure the on-time update of the grievance tracker.
• Key implementation driver and data consolidator for Vendor Pay Model across all regions ensuring invoices are paid on time by the vendors.

• Lead the enablement and governance of accepted equivalent assessments within CBX, ensuring standardized data quality, consistency, and alignment across multiple approved assessment frameworks.

qualifications

• 5+ years experience in Supply Chain, Ethical Trade, Sustainability, Human Rights
• Experience in Social Compliance assessments or industry social assessment tool e.g. SLCP equivalency mapping
• Experienced working with compliance or supply chain management platforms i.e., trouble shooting, workflow management
• Exceptional details oriented and understanding of regional risks and Human Rights.
• Strong communication skills, including written and spoken English. Fluent in a/the primary language spoken in the region.
• Strong data analysis skills, with hands-on experience in Excel. Power BI/ Tableau / Python will be a plus.
• Passionate human rights and sustainable business advocate, exceptional integrity and independent working 

must haves

additional notes
Authorization to work in China is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.