lululemon

Asset Protection Manager, West China (Based in Chengdu)

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

We believe in a culture-based and team approach to security and safety. Asset Protection accomplishes this through collaboration and partnership to establish a culture of safety, honesty, and integrity. We align ourselves and our partners with the practice of gratitude and appreciation. We're responsible for all aspects of Asset Protection impact in the regions, partners, and business units.

The Asset Protection Manager will be critical to the success of the most complex and important business unit at lululemon. The Asset Protection Manager will help design and lead the China field asset protection initiatives, that focus on protecting our people and assets in assigned areas, maintaining a safe and secure environment for guests, while educating store teams on ways to minimize safety or security related incidents.

core responsibilities

lululemon AP role is all about health & safety of people, product, facilities, we always put people first, as they are the most valuable asset to our company.

- Implement a risk & security-based asset protection program, following lululemon global culture, in both retail operation and AP strategy.

- Work closely with China AP team, retail stakeholders to implement AP China retail standard.

- Coordinate between China & regional on resources to feed regional retail needs.

- Responsible for local AP operation: new store opening AP device and handover, fraud investigation, regional training, store security audit, shrinkage control, unexpected incident management…

- Able to lead security programs & show influence in other departments’ project, especially people / product/ facility related.

qualifications

- Minimum 3 years’ work experience in retail security & risk management

- Excellent interpersonal and communication skills - verbal and written (English & Mandarin)

- Formal Interview and Interrogation training, (preferred WZ.)

- Ability to manage complex projects and delegate

- Ability to handle multiple tasks in a changing environment

- Strong computer skills - MS office

- Willingness and availability to travel (approx. 40%)

must haves

- Acknowledge the presence of choice in every moment and take personal responsibility for your life.

- Possess an entrepreneurial spirit and continuously innovate to achieve great results. 

- Communicate with honesty and kindness and create the space for others to do the same. 

- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 

- Foster connection by putting people first and building trusting relationships. 

- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $<<min of zone A - min of zone C>> annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

- Extended health and dental benefits, and mental health plans 

- Paid time off 

- Savings and retirement plan matching 

- Generous employee discount 

- Fitness & yoga classes 

- Parenthood top-up 

- Extensive catalog of development course offerings 

- People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Remote - Field Based under our SSC Workplace Policy:  

Remote - Field Based

Field/Community-based work is necessary or important within a designated area, with relevant travel required. 

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