Area Director

说明与要求

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training,

and other athletic pursuits. Setting the bar in technical fabrics and functional design, we

create transformational products and experiences that support people in moving,

growing, connecting, and being well. We owe our success to our innovative product,

emphasis on stores, commitment to our people, and the incredible connections we

make in every community we're in. As a company, we focus on creating positive change

to build a healthier, thriving future. In particular, that includes creating an equitable,

inclusive and growth-focused environment for our people.

Job Summary

The Area Director role is responsible for developing a team of Regional Managers,

overseeing all retail operations of a geographic area (e.g., region, country), and driving

all aspects of store performance. Area Directors are responsible for coaching and

developing people, and implementing business processes and procedures to ensure a

consistent level of performance in lululemon stores. In addition, Area Directors

contribute to the annual business plan and initiatives for the area, develop the area

budget to meet financial and business objectives, and create and execute a real estate

growth strategy.

Core Responsibilities of the Job

Leadership and People Management

1. Create and foster a respectful and inclusive team environment and culture by

welcoming and celebrating differences to ensure a positive and engaging

experience for team members and guests.

2. Build a strong and diverse team that includes team members with various

experiences, backgrounds, and skillsets to drive store performance.

3. Manage and grow dispersed Regional Managers and other retail leaders through

regular check-ins, ongoing performance documentation, setting and holding

people accountable to goals and targets, and cooperatively defining development

opportunities and career paths.

4. Share and enroll teams in lululemon's history, purpose, vision, core values,

culture, and brand.

5. Hold Regional Managers accountable for managing and developing the Store

Managers in their region.

Working with Others

1. Collaborate with senior leaders and department heads to set company-wide

operational priorities and strategies.

2. Collaborate with regional and cross-functional partners to accomplish projects

and initiatives (e.g., real estate plans, new store openings, brand

consistency, policy or process updates).

3. Serve as a member of cross-functional and/or geographically dispersed teams to

support operational strategy or initiatives.

Business Strategy and Operations

1. Create, drive, and execute market growth strategy, including through periodic

review and planning processes (e.g., quarterly business growth review and sales

planning; plans for community, recruiting, people development, and real estate

growth - store openings and closings, optimizing store footprints, identifying

markets to test).

2. Drive consistency in performance across lululemon stores by developing,

introducing, and implementing additional business policies and procedures.

3. Ensure financial goals are met by recognizing shortfalls and growth opportunities

based on key store financial metrics and creating or implementing solutions.

4. Stay connected to assigned area’s market composition (e.g., stores, factory

outlets, pop-up/seasonal stores).

5. Manage crises in close partnership with the Asset Protection team.

6. Monitor key store financial metrics for area to evaluate and report on store

performance against objectives.

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that

values/celebrates differences

• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a

fast-paced environment

• Business Acumen: Is able to quickly understand and address business information

(e.g., profit and loss statements, budgets and sales forecasts, retail strategy and

approaches)

• Leadership: Is able and desires to lead and inspire others; motivates, empowers,

develops, and directs people as they work

• Drive/Entrepreneurship: Takes initiative to ensure the success of the business and

drives toward accomplishing big goals; is innovative and owns results

• Team Building: Creates and develops teams that maximize accomplishments;

encourages unique contributions and different perspectives

• Strategic Thinking: Considers the lasting implications of decisions; sets a plan and

makes decisions aligned with company strategy, vision, and values

• Change Management Leadership: Leads others through change processes and

uncertainty

• Planning & Organizing: Plans and organizes work in a clear and efficient manner,

aligned with priorities

• Interactive Communication: Conveys information effectively and understands

information shared while interacting with others

Qualifications:

? 10+ years of experience in retail, 5+ years in managing role

? Talent with local market experience is preferred

? Ability to independently identify and capitalize on business opportunities, an agile

self-starter, results-orientated, and able to deal with ambiguity.

? Proven track record of leading cross-functional teams and complicated projects.

? Ability to influence across the organization, including global and local, front line

team, as well as senior management.

? Strong analytical and research skills combined with sound business judgment.

Pay attention to details.

? Effective interpersonal and communication skills with SSC and store

management. High level proficiency in both written and verbal English.

? High proficiency in business acumen.

? Strong experience in the store operations and customer service functions

? Bachelor’s degree or above

lululemon

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说明与要求

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