lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

position

Senior Brand Operations Manager

reports to

Senior Director, Brand Management

location

Shanghai

about this role

The role involves managing command center operations and collaborating with various teams, including Product, Retail, Brand Creative, RBE, and Brand & Community etc., to ensure seamless execution of projects. Key responsibilities include budget management, supporting financial planning, and overseeing the go-to-market process. Additionally, the position focuses on developing brand and retail toolkits to maintain brand identity and enhance operational efficiency in the region.

core responsibilities

• Develop Command Center Management in partnership with Product
• In-Region and Seasonal GTM Management: oversee brand timelines and updates within the GTM process
• Brand Calendar Management: maintain and publish China Brand Calendars on a timely basis
• Budget Management: assist in tracking of financial metrics, support in AOP planning
• Functional SOP development: Collaborate across functions to establish standard operating procedures (SOPs) within the Brand and Key Partners (eComm, Product)
• Brand Toolkit Support: Provide assistance in the development of brand toolkits such as, Brand Identity / Foundational toolkits, Retail related toolkits – Outlet VI, Markdown VI, NSO Hoardings, Shoppers, Packaging

qualifications

• 15+ years of experience
• Strong management and leadership experience, ability to navigate multiple tracks of work with tight timelines
• Fluent English and Chinese
• Strategic thinking and data-driven mindset
• Open-minded, curious and eager to know
• Excellent project management skills
• Proactive and entrepreneurship with good collaboration and communication skill and proven experience to manager stakeholders in a matrix organization
• A team player with excellent communication skills and comfortably operating with agility in a fast-paced environment
• Proactive to identify and address technical operational and organizational opportunities and challenges.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

additional notes

Authorization to work in China is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Supplement health and dental benefits, and mental health plans
• Paid time off
• Savings plan matching - Employee Stock Purchase Plan
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.