People Analytics & Support Partner

Area: China Mainland

Stato/Provincia/Città: Shanghai

Città: Shanghai

Unità Affari: Store Support Centre (SSC)

Descrizione e requisiti

Who we are 

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Scope of Work/ Key Responsibilities

  • Fulfill Tier 1 Tickets- Hiring/ Onboarding, Personal Information Changes
  • Tier 2 Ticket Escalations/ Troubleshooting
  • Hire Integration Fail resolution
  • Reporting, aggregate metrics
  • Current state reporting and analytics needs assessment
  • Stakeholder management
  • Tech team partnership
  • Data Strategy input and development

Key Skillsets Required

  • Familiarity with Hiring processes
  • Experience supporting the workforce with enquiries
  • Solid analytical and problem-solving skills
  • Detail-oriented
  • Strong interpersonal and communication skills
  • Nice to have but not needed: Workday, Avature, ServiceNow experience
  • Familiarity with Hiring processes
  • Ability to track and report high volume, repeat issues
  • Solid analytical and problem-solving skills
  • Detail-oriented
  • Strong interpersonal and communication skills
  • Nice to have but not needed: Avature configuration experience
  • Familiarity with Hiring processes
  • Advanced Excel Skills
  • Intermediate skills in Power BI
  • Systems thinking ability
  • People Analytics domain knowledge
  • Exceptional analytical skills, problem-solving skills, creativity
  • Familiarity with basic recruitment metrics, analytics techniques
  • Strong background in mathematics
  • Nice to have: Strategic Data Strategy experience, project mgt experience
  • Nice to have but not needed: Workday, Avature experience

Candidati ora

Solo i candidati selezionati verranno contattati. Ti ringraziamo sentitamente per il tuo interesse. lululemon è un’azienda che rispetta le pari opportunità di impiego. I nostri collaboratori vengono selezionati in base al merito e alle esigenze aziendali, e non in base a etnia, colore della pelle, età, sesso, genere, orientamento sessuale, origine nazionale, religione, stato civile, stato di salute, disabilità fisica o mentale, servizio militare, stato di gravidanza, nascita di figli e condizioni mediche correlate, né ad altre categorie protette da leggi od ordinanze federali, di stato, provinciali e locali. Su richiesta, è possibile trovare soluzioni adeguate alle esigenze particolari di soggetti qualificati con disabilità. La politica sulle Pari opportunità di impiego si applica a tutte le prassi relative a reclutamento e assunzione, retribuzione, benefit, disciplina, trasferimenti e licenziamento, e a tutti gli altri termini e condizioni di impiego. È compito della dirigenza assicurarsi che le politiche sulle pari opportunità di lululemon vengano rispettate. Ciascun dipendente viene comunque chiamato ad agire nel rispetto delle stesse.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.