Location: China Mainland
State/Province/City: Shanghai
Ciudad: Shanghai
Sectores Empresarial: Store Support Centre (SSC)
Time Type: Full-time
Senior Manager, E-commerce Tmall Store
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
position
Senior Manager, E-commerce Tmall Store
reports to
Director, E-commerce Marketplace
location
Shanghai
core responsibilities
The main responsibility of this role is the owner of Tmall Store, fully responsible for the operations for Tmall Store, driving business and operational excellence while delivering both best in the world product and digital experience to our guests.
- Lead the overall business performance of Tmall store, developing and executing long-term sustainable business strategies to achieve revenue and profit targets.
- Drive sustainable revenue growth and profitability with comprehensive process management and proactive pursuit of growth opportunities.
- Manage the daily operations of Tmall store and lead smooth and effective cooperation with internal cross functional teams and external platform and TP.
- Own end-to-end business performance and hold ultimate accountability for store’s performance and critical decisions.
- Build up strategic partnership with platform with extensive industry understandings.
- Be the primary contact with Tmall platform and key external partners to stay ahead of industry trends and secure resources to drive development.
- Lead cross-functional cooperation and execution, continuously optimize operations under changing business environment.
qualifications
- Minimum 10+ years experience in Ecommerce operations
- Deep understanding of Tmall eco-system, a highly-analytics mindset, and extensive knowledge of the business, processes, and trading actions that can be harnessed to deliver both top-line revenue growth as well tight control of costs to deliver maximum contribution on Tmall store.
- Experience across both front and back end operations with deep expertise.
- Project management experience and strong organizational skills with ability to prioritize workloads.
- Strong collaboration skills and experience building relationships across departments.
- Experience in apparel or sportwear preferred
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in China is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Supplement health and dental benefits, and mental health plans
- Paid time off
- Savings plan matching - Employee Stock Purchase Plan
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
workplace arrangement
Hybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
Solo se contactará a los candidatos(as) bajo consideración. Por favor, acepta nuestro mayor agradecimiento por tu interés. lululemon es un empleador que ofrece igualdad en oportunidades de empleo. Las decisiones de empleo se basan en el mérito y las necesidades comerciales, y no en la raza, el color, el credo, la edad, el sexo, el género, la orientación sexual, el origen nacional, la religión, el estado civil, la condición médica, la discapacidad física o mental, el servicio militar, el embarazo o el parto y condiciones médicas relacionadas o cualquier otra clasificación protegida por leyes y ordenanzas federales, estatales o provinciales y locales. Hay servicios de adaptacion razonables disponibles para personas calificadas con discapacidades, previas a solicitud. Esta póliza de Igualdad de oportunidades de empleo se aplica a todas las prácticas relacionadas con el reclutamiento y la contratación, la compensación, los beneficios, la disciplina, la transferencia, la terminación y todos los demás términos y condiciones de empleo. Mientras la gerencia es principalmente responsable de asegurar que se implementen las pólizas de igualdad de oportunidades de empleo de lululemon, usted comparte la responsabilidad de garantizar que, mediante sus acciones personales, las pólizas sean efectivas.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.