lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

position

Outbound Logistics Lead

reports to

Outbound Logistics Manager

location

Shanghai

about this team

The Outbound Logistics Lead supports retail stores and Ecom guests by partnering with DC teams and transportation vendors to meet specific requirements, ensuring on-time and complete deliveries of shipments from DCs to store/guest and return from store/guest to DCs. The position provides updates and solutions to Stores, Retail Ops, EC, SSC regarding timely and accurate deliveries, unforeseen issues, discrepancy or complaint follow-up and cost control, and meets SLA, project and department's expectation by internal and external teamwork. The position analyzes transportation KPI, manages payment to vendors and cost track & trace.

The position shall have good command of domestic transportation operation process, needs to understand system flow between OMS, WMS and TMS.

core responsibilities

• Monitor transportation flow of all orders from two DCs to stores or guests in China.
• Coordinate with DCs for shipment dispatch, monitor deliveries from DC to store/guest and return from store/guest to DC on daily basis, follow up shipment discrepancies or inquiries from store/guest.
• Support Ecom requirements, coordinate with courier vendors and GEC to ensure that Ecom orders can meet our SLA, monitor vendors’ preparation and manange their execution during Ecom events (11.11. etc.), work with Ecom, Tech, DC, etc to support new channel development.
• Support Retail Operations team and retail stores in all special projects & logistics related matters, new store openings, transfers and returns, Omni-channel related, etc.
• Optimize operation process and monitor service providers’ site operations.
• Manage transportation system and database, centralize report, track business trend and dig out reasons behind to update forecast.
• Track vendors' KPI, improve vendor performance. Ensure actions are implemented successfully.
• Manage payment to vendors, track and trace transportation cost.
• Support projects implementation.
• Complete any ad-hoc task may be assigned by line manager or per department requirements.

qualifications

• At least 5-8 years of exp. in logistics with more than 1 year of exp. in domestic transportation is preferred.
• Experience in vendor management.
• Experience in supply chain related systems, e.g. TMS, OMS, WMS.
• Excellent PC skills (Excel, Word, PowerPoint, Power BI, etc).
• Effectively works independently, initiatively and with minimal direction.
• Strong communication and negotiation skills.
• Capability of multi-task management.
• Attention to details.
• Ability to analyze logistics performance, enhance process and cost effectiveness.
• Growth mindset, enjoying challenges and being solution-oriented.
• Good command of written and spoken English.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

additional notes
Authorization to work in China is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Supplement health and dental benefits, and mental health plans
• Paid time off
• Savings plan matching - Employee Stock Purchase Plan
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.   

#LI-Onsite #LI-MF1