Ecommerce Fulfillment Operations Lead

การศึกษา: China Mainland

รัฐ/มณฑล/เมือง: Shanghai

เมือง: Shanghai

หน่วยธุรกิจย่อย: Store Support Centre (SSC)

ประเภทเวลา: Full-time

Description & Requirements

who we are 

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

 

position

Ecommerce Fulfillment Operations Lead


reports to

Ecommerce Senior Manager

 

location

Shanghai

 

core responsibilities

  • Oversee the full packaging lifecycle, including inventory control, demand forecasting, order placement, and budget management to optimize costs and ensure stable supply.
  • Lead the innovation, design, and production of new and promotional packaging materials.
  • Manage projects from concept to timely delivery.
  • Enhance the customer unboxing experience and optimize logistic cost efficiency by collaborating with DC team to streamline packaging and shipping processes, reducing waste.
  • Centrally coordinates and oversees the end-to-end sample allocation process.
  • Govern the sample application process to optimize efficiency and maximize its value.

 

qualifications

  • Bachelor’s degree in business, Supply Chain Management, EC Operations, or a related field.
  • 4+ years of professional experience, with at least 2-3 years specifically in e-commerce operations, supply chain, or packaging management.
  • Proven experience in inventory management, demand forecasting, and budget control.
  • Strong project management skills with a track record of managing multiple initiatives and vendors to successful, on-time completion.
  • Excellent analytical and problem-solving skills, with proficiency in Excel/Google Sheets for data analysis and reporting.
  • Proven organizational and time management skills.

 

must haves

  • A confident and persuasive presenter in both in English and Chinese
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Foster connection by putting people first and building trusting relationship.
  • Entrepreneurial spirit coupled with the creativity to think outside the box
  • The ability to remain composed and lead a team through any and all scenarios
  • Excellent organizational skills: the ability to manage multiple ongoing projects under dynamic circumstances
  • A high EQ: the ability to manage a wide range of relationships, internal and external from many different cultural backgrounds

additional notes
Authorization to work in China is required for this role.


At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Supplement health and dental benefits, and mental health plans
  • Paid time off
  • Savings plan matching - Employee Stock Purchase Plan
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)