Program Manager, Identity Access Management

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Reports to

Technology Director, Cybersecurity

Location

Shanghai

About this team

Mission and value delivery focused cybersecurity team in China is to focus to enable business growth with lululemon security guardrails ensure and cyber protection in place with effectiveness and efficiency. Team is also responsible to ensure China specific cyber requirements fulfilled.

Core responsibilities

As an IAM program manager, you will lead the design, implementation, and maintenance of Identity and Access Management (IAM), Identity Governance and Administration (IGA), and Privileged Access Management (PAM) systems. Your work will directly contribute to enhancing our organization's security posture while ensuring seamless user experiences. The Program Manager oversees the Project Managers, Business Analysts, and Engineers responsible for tactical delivery of key projects within the program that could be agile OR waterfall. They will work closely with the business/product partners, technology/business stakeholders, architecture, portfolio & core delivery teams.

• Lead & Design: Lead and design and implementation of IAM, IGA, and PAM solutions to meet business and security needs.

• System Integration: Integrate diverse applications with IAM, IGA, and PAM systems, ensuring a seamless and secure login experience for users.

• Operational Excellence: Develop, maintain, and ensure the smooth operation of SOPs for IAM, IGA, and PAM systems.

• Security Enhancement: Conduct security architecture benchmarking and gap analysis to improve overall security maturity.

• Business Continuity: Balance security improvements with business continuity, ensuring minimal disruption to operations.

• Process Design: Design processes or provide technical solutions to enhance the organization's security posture.

• Cross-Team Communication: Work closely with cross-functional teams to ensure successful implementation and adoption of IAM solutions.

• Effectively identifies and solves for potential risks, issues, and development strategies to prevent realization of risks while providing transparency to the applicable stakeholders

• Owns program related resource management and 3rd party vendor management. Point of Contact for Procurement, Security, Legal, Stakeholder Management (Sponsor, Leadership, Architects)

• Develops relationships and collaborates with internal and external stakeholders across regions (NA, EMEA, APAC, China) and cross functional teams to ensure solutions meet timeline and business objectives.

• Ensures all project/program tasks are clearly understood, assigned, and tracked.

Qualifications

• 5 ~ 10 years of experience in information security or related technology experience required experience in the retail industry or professional consulting firm is a plus.

• Proven track records to build identity access management program, including but not limit to user auth, MSA, SSO, Identity governance, covering different user group and internal & external use cases

• Strong experience on one or more privilege access management tool and RBAC design for enterprise level organization

• Strong knowledge on Microsoft identity capabilities and ecosystem is must.

• Understanding of public cloud technologies, shared responsibility model for cloud, and experience implementing or assessing cloud security controls is required.

• Ability to operate with low degree of ambiguity, leveraging existing processes and tools with guidance

• Passion for problem solving w/ an ability to excel in an ambiguous environment

• Demonstrated ability to function in a fast paced, multi-program environment with changing priorities

• Ability to anticipate potential problems and proactively troubleshoot to resolve issues

• Strong leadership skills, including the ability to influence and gain consensus in the absence of direct authority

• Proven results working with global and remote teams across different time zones

Must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.

• Possess an entrepreneurial spirit and continuously innovate to achieve great results.

• Communicate with honesty and kindness and create the space for others to do the same.

• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

• Foster connection by putting people first and building trusting relationships.

• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional notes

Authorization to work in China is required for this role.

Compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Supplement health and dental benefits, and mental health plans

• Paid time off

• Savings plan matching - Employee Stock Purchase Plan

• Generous employee discount

• Fitness & yoga classes

• Parenthood top-up

• Extensive catalog of development course offerings

• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In Person

In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements.

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Description & Requirements

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