lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

position

Ecommerce Digital Product Manager

reports to

Senior Manager, E-commerce Own Channel

location

Shanghai

about this team

The Digital Product Management team is a key part of the overall China E-commerce team. This team will work to create a uniquely lululemon, truly differentiated and elevated online guest experience in China, working closely with partners in Technology, Ecommerce Operation, Marketing and Retail Ops to support long term online and omni-channel business growth.

core responsibilities

• Responsible for understanding how your specific product align with the overall business / company strategy, what guest / business problems need to be solved and what inputs are required
• Responsible for creating and / or consolidating and owning the product vision, strategy and a 12 - 24 month roadmap for complex products and sub-products and/or multiple mid to large scale products
• Document high-level requirements, acceptance criteria and KPI’s that push the product strategy forward and achieve key objectives
• Leads prioritization & sequencing sessions with little support based on their scope & defines prioritization frameworks for online own channel, omnichannel and emerging digital products
• Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends
• Measure and report out on the success of features and enhancements that are delivered for online own channel, omnichannel and emerging digital products
• Manage both internal and external partnerships on programs from concept-to-delivery to ensure that products and roadmap priorities meet customer expectations and needs
• Monitor & identify customer/stakeholder needs staying current on industry standards and trends and respond by adjusting user experience and product roadmaps
• Identifies the impact of change and creates change management materials to support impacted stakeholder groups.
• Inputs into communications approach on roadmap & planning materials. Supports with creation of documentation of materials where needed.

qualifications

• 3-5+ years of digital product management experience with an emphasis on delivering guest-facing applications or customer service applications.
• Extensive experience working on digital products with familiarity of China digital landscape, especially wechat ecosystem
• Collaboration across multiple disciplines (engineering to brand)
• Proven track record of delivering and deploying large and complex products in an agile environment
• Experience with digital technologies, media, e-commerce, payments, or mobile applications
• Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills)
• Demonstrated experience in developing and delivering executive level presentations
• Ability to drive results independently, but thrives in collaborative environments
• Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
• Demonstrated leadership; mentorship, visionary, clarity of purpose, motivated, relentless execution
• Minimum BA / BS degree from a four-year accredited university (advanced degree preferred)

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life
• Possess an entrepreneurial spirit and continuously innovate to achieve great results 
• Communicate with honesty and kindness and create the space for others to do the same 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure 
• Foster connection by putting people first and building trusting relationships 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously 

additional notes
Authorization to work in China is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Supplement health and dental benefits, and mental health plans
• Paid time off
• Savings plan matching - Employee Stock Purchase Plan
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.