Location: China Mainland
State/Province/City: Shanghai
City: Shanghai
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Trade Operations Lead
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
position
Trade Operations Lead
reports to
Senior Trade and Logistics Manager
location
Shanghai
about this team
The Trade Operations team is responsible for ensuring the compliant, timely import of shipments to lululemon distribution centers for China region. The team owns the relationship with all Customs brokers and is the subject matter expert on trade operations, including being the business partner for our trade operations technology initiatives.
In addition to supporting and reporting on import/export operations, the team supports Customs & trade initiatives, identifies and mitigates trade risks and partners closely with the global trade compliance team on trade compliance related matters.
core responsibilities
- Manage and build relationships with customs brokers/other vendors to ensure KPI commitments achieved
- Well known to courier parcels import/export flows of China under various customs declaration trade modes.
- Explore FTA policy process if necessary and work out feasible solutions as per lululemon’s business needs.
- Leverage industry best practices and professional knowledge of China customs single window platform to facilitate for Lululemon China import activities.
- Review and/or support the development of business cases as well as performing in-depth analysis to identify high-level business and functional requirements.
- Audit on brokerage records and document retention completeness
- Respond to or escalate customs/trade inquiries from internal and external stakeholders
- Partner closely with regional and global trade compliance teammates on compliance risks, global initiatives and broader supply chain strategy
- Set up strong mindset of continuous improvement on routine operation process; participate in logistics SOP development and optimization on regular basis.
- Collaborate closely with cross-functional teams to ensure prompt and accurate submission of customs documentation, including customs declaration and import/export licenses
- Participate in ad hoc tasks and projects
qualifications
- University graduate in customs programs or logistics management, international supply chain management and/or trade-related disciplines is preferred
- 5- 8+ years hands-on customs and trade Operation experiences. A know-how to China import/export operational procedures. Ability to independently respond customs questions from in-declaration or after-clearance stage.
- FTA experience is a strong plus and preferred to assist in customs duty savings.
- Good command of spoken and written Chinese and English
- Familiar with Microsoft applications (Excel, Word, Powerpoint, Outlook, PowerBI etc)
- Analytical skills, attention to details, with a sensibility that balances theory and practice
- Open-mindedness and a keen interest in learning and self-development
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in China is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Supplement health and dental benefits, and mental health plans
- Paid time off
- Savings plan matching - Employee Stock Purchase Plan
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
workplace arrangement
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.