Location: China Mainland
State/Province/City: Shanghai
City: Shanghai
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Asset Protection Manager
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
position
Asset Protection Manager
reports to
Director, Asset Protection and Safety, China
location
Shanghai
about this team
We believe in a culture-based and team approach to security and safety. Asset Protection accomplishes this through collaboration and partnership to establish a culture of safety, honesty, and integrity. We align ourselves and our partners with the practice of gratitude and appreciation. We're responsible for all aspects of Asset Protection impact in the regions, partners, and business units. The Asset Protection Manager will help design and lead the China field asset protection initiatives, that focus on protecting our people and assets in assigned areas, maintaining a safe and secure environment for guests, while educating store teams on ways to minimize safety or security related incidents
core responsibilities
The lululemon Asset Protection role is dedicated to safeguarding our people, products, and facilities. We believe that our people are our most valuable asset, and their safety is our top priority.
- Implement a Risk-Based Program:Develop and implement a comprehensive asset protection program, grounded in security best practices and aligned with lululemon's global culture, for both retail operations and AP strategy.
- Collaborate with Teams:Work closely with the Greater China AP team and retail stakeholders to implement and uphold retail standards.
- Coordinate Regional Resources:Act as a liaison between China and regional teams to allocate resources that meet regional retail needs.
- Manage Local AP Operations:Oversee all local AP functions, including new store opening security, device. handovers, fraud investigations, regional training, store security audits, shrinkage control, and unexpected incident management.
- Lead and Influence:Proactively lead security initiatives and provide influential asset protection.
- guidance on cross-departmental projects, particularly those related to people, products, and facilities.
qualifications
- Over 8 years’ working experience in retail industry with last least 3 years in retail operations, risk or loss preventions.
- Excellent interpersonal and communication skills – verbal and written (English & Mandarin).
- Formal Interview and Interrogation training, (preferred WZ.).
- Ability to manage complex projects and delegate?Ability to handle multiple tasks in a changing environment.
- Strong computer skills – MS office.
- Willingness and availability to travel (approx. 50%).
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in China is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Supplement health and dental benefits, and mental health plans
- Paid time off
- Savings plan matching - Employee Stock Purchase Plan
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
workplace arrangement
Hybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.