Location: China Mainland
State/Province/City: Jilin
City: 长春
Business Unit: Store
Time Type: Full-time
店铺副经理
Description & Requirements
码头副经理
我们是谁
露露柠檬是一家创新型运动服饰公司，产品涵盖瑜伽、跑步、训练及其他运动领域。我们在技术配置与功能设计方面达到了市场领先水平，打造出了一系列变革型产品和体验，助力人们运动、成长、建立联结和追求健康。我们的成功在于我我们的优质产品、对码头的重视、对人员的承诺、以及与所在各个社区建立了卓越的联结。作为一家公司，我们专注于创造积极的改变，从而从而更加健康和繁荣的未来。这尤其包括为我们的人员创造一个公平、关怀和关注成长的环境。
薪资待遇（福利和优惠）
lululemon 关心员工的全面发展（心灵和精神）并为身体之努力。我们的总奖励计划旨在支持员工实现目标，并关注自己喜爱的事情。除了相对的基本工资和基于团队的奖金计划之外，我们还提供带工资假期、环球的员工责任、健身/瑜伽课程、育婴补假计划以及个人和职业发展计划。
注意：这些福利和优惠的获得情况可能取决于您的福利和雇佣类型，并可能有一定的资格要求。在法律法规和公司政策允许的情况下，公司保留不另外提前通知随时更改全部或部分和优惠的权利。
职位概述
车站副经理是车站领导团队的重要组成部分，与团队成员体验和旅客体验息息相关。车站副经理负责领导和指导团队成员，要求团队对结果负责，并确保车站提供卓越的旅客体验。车站副经理还负责完成管理和运营相关活动，包括楼面管理和排班。
核心职责
领导力和人员管理
支持门店经理建立由不同经验、背景和技能的团队成员组成的强大团队，以改善门店运营。赞扬和赞扬差异，推动树立相互尊重和防范的团队环境，确保为所有团队成员和顾客提供充满支持性和互动性的愉悦体验。支持门店的招聘和招聘流程、入职培训以及总体绩效管理活动。品教育家和团队领航家）提供平等支持，促进其不断学习及发展，为他们提供直接反馈、指导、辅导和职业路径引导，帮助解决绩效问题。对团队成员给予认可，进行差距评估，记录总体工作表现，以职业支持并促进团队成员的发展和个人成长。与门店经理合作，根据人力需求、可工作时间并编制制定团队成员的班排表。
与他人合作
与所有团队成员建立相互支持和丰富成果的关系，注重个人和职业发展。与团队成员合作，珍视旅客的时间，确保提供卓越的旅客体验，并为机场运营提供支持。
住客体验和社区
为团队成员提供支持（例如，以身作则或提供指导），确保提供卓越的顾客体验，包括评估顾客需求，提供对产品技术特点的教育，支持店内交易和全渠道计划。在商场销售区积极走动，以并评估满足业务、团队和顾客的需求。人员反馈，解决出现的问题（包括顾客反映的问题和紧急请求），帮助顾客“做出正确的选择”。与大使、热汗领导者及其他外部合作伙伴建立并维持当地关系，确定与顾客和团队建立关系，并进行选择、培训和提供帮助，从而提高品牌意识，并寻求与不同的社区资源和计划进行对接。
运营
与经理码头经理共同查看业务数据和指标（如盈亏表），以制定智慧的计划流程并推动销售（如，参与季度业务回顾和销售计划的制定），并管理码头的预算、工时、部门和盈亏表。领导团队成员开展楼面工作，包括制定楼面覆盖计划和决策，促使楼面保持运营。按照开始和结束营业检查清单，开始和结束柜台营业。了解并遵守人员安全政策和程序，工作时遵守适用的政策、程序和法律法规，以保持安全的环境。
预算责任
承担预算和工时方面的指定责任
人员管理
是团队负责人，间接负责管理当班的部分门店员工，或由门店经理指派
能力素质要求
- 制约和多元：创造/培养制约的环境，重视/赞美差异
- 诚信/诚实：信用要诚实、公正和合乎道德
- 领导力：渴望且有能力去领导、影响和启发他人；在工作中激励、发展、赋予其他人员能力，为他们提供指导
- 合作和团队精神：与他人高效合作并支持他人，达成目标；寻求合作和不同的观点
- 快速性/敏捷性：能够耐受不确定性和模糊性，能够在快速的环境中根据需要调整优先事项
- 决策制定：运用逻辑和推理来评估替代方案，做出有效和及时的决策
- 战略思维：制定契合公司愿景和价值观的战略，考虑实现目标/愿景/使命；从局决策的影响
- 精神：坚持；从挖矿中迅速恢复
职位要求
资格标准
- 在指定码头所属的司法分区有合法的工作权利。
可工作时间
- 愿意根据业务需要灵活、合理地安排工作时间。
其他要求要求
- 愿意参与团队合作，也能独立完成工作
- 愿意在上班时间在机场内进行巡查，以便为旅客提供帮助并完成工作
相关经验
- 至少具有两年领导或人员管理方面的工作经验
职位加分要求（即最好具备；非必需要求）
- 教育背景：大专或以上学历。
- 经验：至少两年零售或销售管理经验。
经理会联系成功进入面试岗位的应聘者。请注意，如果应聘者或员工认为自己需要合理的便利安排来可履行岗位的基本职责，在我们安排面试时与经理讨论这个问题。
我们是谁
lululemon是一家创新型运动服饰公司，专注于瑜伽、跑步、训练及其他运动项目。我们以高科技面料和功能性设计树立行业标杆，致力于打造变革性的产品和体验，助力人们运动、成长、联结和身心健康。我们的成功源于创新产品、对实体店的重视、对员工的承诺，以及我们与每个社区建立的紧密联系。作为一家公司，我们致力于创造积极的改变，构建一个更健康、更繁荣的未来。尤其重要的是，我们致力于为员工打造一个公平、包容且以成长为导向的工作环境。
薪酬之外（福利待遇）
在lululemon，我们关爱并投资于员工的身心健康。我们全面的薪酬福利计划旨在帮助您实现目标，专注于您热爱的事物。除了具有竞争力的基本工资和团队奖金计划外，我们还提供带薪休假、丰厚的员工折扣、健身/瑜伽课程、育儿补贴计划以及个人和职业发展计划。
注意：这些福利待遇的提供可能取决于您的工作地点和职位类型，并可能存在某些资格要求。公司保留随时全部或部分更改这些福利待遇的权利，恕不另行通知。
职位概述
助理店长是门店领导团队的重要成员，其日常工作对团队成员和顾客体验都至关重要。助理店长负责领导和指导团队成员，督促团队达成业绩目标，并确保顾客在店内获得卓越的体验。此外，助理店长还负责完成行政和运营方面的工作，包括门店管理和排班。
工作的主要职责
领导力与人员管理
Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations. Foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities. Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Collaborate with Store Manager to plan and prepare team member schedule according to labor requirements, availability, and budget considerations.
Working with Others
Establish supportive and productive relationships with all team members, focusing on personal and professional development. Collaborate with team members to ensure an optimal guest experience that values guests’ time and support store operations.
Guest Experience and Community
Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs. Dynamically provide coverage on the floor to assess and fulfill the needs of the business, team, and guests. Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to “make it right” for guests. Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team to increase brand awareness and engage with diverse community resources and programs.
Operations
Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes and drive sales (e.g., quarterly business review and sales planning) and manage store’s budget, labor hours, expenses, and P&L statement. Implement the Store Manager’s vision for the store and cascade to team members. Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Open and close the store in accordance with the opening and closing checklists. Understand and adhere to people safety policies and procedures, perform work in accordance with applicable policies, procedures, and laws or regulations to maintain a safe work environment.
Budget Responsibility
Accountable for delegated aspects of controllable budget and labor hours
People Management
Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager
What We Look For
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- Integrity/Honesty: Behaves in an honest, fair, and ethical manner
- Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
- Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives
- Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
- Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
- Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
- Resilience: Remains persistent; recovers quickly from setbacks
Job Requirements
Eligibility
- Legally eligible to work in the jurisdiction of the store which you are assigned to.
Availability
- Willing to work a flexible and reasonable schedule according to the needs of the business.
Other Willingness Requirements
- Willing to work as part of a team and complete work independently
- Willing to move through a store for most of a shift to help guests and accomplish work
Experience
2 years work experience in leadership or people management
Job Assets (i.e., nice to have; not required)
- Education: College school diploma, equivalent or above.
- Experience: 2 years retail or sales specific management experience.
Applicants successful in progressing to an interview will be contacted by a Manager. Please note any applicant or employee who believes they need reasonable accessibility support to perform the essential duties of the job is welcome to discuss this with the Manager when arranging the interview.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.