Openings & Optimizations Specialist

Location: China Mainland

State/Province/City: Shanghai

City: Shanghai

Business Unit: Store Support Centre (SSC)

Description & Requirements


lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.


·       Manage projects of all types of China NSO & Optimizations (remodels of existing stores, POP-UPs) in a manner consistent with lululemon standards, and in accordance to planned project timelines

·       Collaborate with cross functional stakeholders to get alignment and hold them accountable to meet milestones

·       Identify and mitigate risks in projects and escalate where necessary

·       Responsible for new store setup, incl. but not limited to back of house strategy, training on new store team, turnover onsite support, cash delivery arrangement, procurement needs, etc.

·       Implement and optimize the process and toolkits in real time for sustainable and scalable plans

·       Build and maintain our internal intranet (Youlu) NSO page for clear communication for Store Managers and store team and increate business efficiency

·       Manage store listing (lululemon official website in Asia and google) for all new stores

·       Facilitate two-way communications by acting as the go-to person between the SSC and stores to follow up with action executions and seek feedback


·       University graduates preferably in business, operations, or related discipline

·       Minimum 2 year of in retail and/or FMCG industry or experience as a Key Leader

·       Proven ability to multi-task and meet deadlines while operating under tight time constraints

·       Resourceful and a high level of initiative

·       Motivated self-starter with highly collaborative attitude

·       Excellent written an oral communications skill in both Mandarin and English

·       Proficient in Windows based software (Excel, Word, PowerPoint)

·       Ability to travel including overnight as required


·       Thrives in a rapidly evolving environment and comfortable with ambiguity

·       Demonstrate the ability to multi-task and work under pressure

·       Acknowledges the presence of choice in every moment and takes personal responsibility for their life

·       Possesses an entrepreneurial spirit and continuously innovates to achieve great results

·       Communicates with honesty and kindness, and creates the space for others to do the same

·       Leads with courage, knowing the possibility of greatness is bigger than the fear of failure